Shipping policy

Shipping Policy - MistHaven

Last updated: April 18, 2026

Thank you for choosing MistHaven. Below you'll find all information about our worldwide shipping.

Shipping zones

We ship to over 40 countries worldwide, including Italy, the European Union, United Kingdom, United States, Canada, Australia, Japan, United Arab Emirates and many more.

Shipping costs

Shipping is always free on all orders, with no minimum, worldwide.

Processing times

Orders are processed and shipped within 24 hours of payment confirmation (business days). You'll receive a confirmation email with your tracking number as soon as your package is on its way.

Estimated delivery times

  • Italy: 7–12 business days
  • European Union: 7–12 business days
  • United Kingdom: 10–15 business days
  • Rest of the world (USA, Canada, Asia, Oceania, etc.): 12–20 business days

Delivery times are estimates and may vary based on destination, carrier, and possible customs delays.

Taxes and customs duties

For shipments within the European Union, no additional taxes apply.

For shipments outside the European Union, any import taxes, customs duties or local VAT may be charged by your destination country and are the responsibility of the customer. We recommend checking your country's regulations before ordering.

Order tracking

Once your order ships, you'll receive an email with the tracking number. You can monitor your shipment in real time via the carrier's website.

Shipping issues

If your order is lost, damaged, or significantly delayed, contact us immediately at founder@saaspipelinestudio.com and we'll do everything we can to resolve the situation.

Contact

For any shipping questions: founder@saaspipelinestudio.com